RVA Fireplaces India

Terms & Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
By purchasing from the RVA you agree to all the terms of use described, including the Return Policy.

Shipping and Receiving:

All shipments are FOB Origin, Freight Prepaid.
If the item is to be shipped to an address other than your billing address, we may require that address be listed with your credit card company. Most credit card companies accept this as a normal practice, and it protects you, the purchaser and us from credit card fraud. RVA reserves the right to refuse shipment to any address other than the billing address unless the alternate shipping address is also listed with your credit card company.
Once an order is shipped, it cannot be canceled. If the shipment is refused, the buyer is responsible for all freight charges, which includes the original delivery and the return of the item to RVA or one of its warehouses. Special orders cannot be canceled

Freight Shipments:

All freight shipments require a signature at the time of delivery. When your shipment arrives you are required to visually inspect the package. Please look for any creases, rips, tears, or holes in the package and inspect further if found. Be sure to look at all sides of the package. If any damage is found please refuse delivery of the item and write the issues on the receipt slip. Please contact us immediately to resolve the problem. For bent fins on an air conditioner or small dents in non-visible areas please note on the bill of lading and contact us right away, preferably while the driver is still there.
Neither RVA nor the trucking company will be responsible for any damage that has not been marked on the bill of lading at the time of delivery.

FedEx, UPS, TNT etc.

We understand that sometimes a package will be left without a signature. If this happens, you have 2 business days to notify us of any damage to the package. RVA will not be responsible for any damage which has not been reported within 2 business days. Any package sent with a value of $500 or greater will require a signature at the time of delivery and should be inspected then.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RVA. The collective work includes works that are licensed to RVA. Copyright 2003, RVA ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with RVA or purchasing RVA products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with RVA or to purchase RVA products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by RVA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of RVA used in the site are trademarks or registered trademarks of RVA

Warranty Disclaimer

Merchandise Warranty: Unless otherwise noted, all products that appear on this site are new and carry the full manufacturer’s warranty. Please refer to product information page or product user manual for full warranty information.
Website Warranty: This site and the materials used on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, RVA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RVA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. RVA does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

RVA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RVA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors: In the event that a RVA product is mistakenly listed at an incorrect price, RVA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RVA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RVA shall issue a credit to your credit card account in the amount of the incorrect price.
Pictures: All product photos and pictures are for representation purposes only. The actual product may vary due to monitor color representation, manufacturing changes, etc. RVA is not responsible for any color accuracy issues that may arise from product photos.
Term; Termination: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RVA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice: RVA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RVA.
Miscellaneous: Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of RVA products) shall be in the state or federal courts located in Essex County, New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of RVA products) must be commenced within one (1) year after the claim or cause of action arises. RVA’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. RVA may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site: Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RVA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer: RVA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RVA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RVA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RVA in its sole discretion.
Indemnification: You agree to indemnify, defend, and hold harmless RVA, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links: In an attempt to provide increased value to our visitors, RVA may link to sites operated by third parties. However, even if the third party is affiliated with RVA, RVA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RVA. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RVA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
RVA appreciates your patronage and we will try our best for you to have a good experience in shopping with us. If you have a problem with any part of our service, please call  at +91-9872423890, 

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