FAQs

Are RVA Fireplaces India trading company or manufacturer ?

We are the manufacturer in India , manufacturing complete range of Fireplaces ( Electric fireplaces, wood fireplaces , Ethanol fireplaces, Water Vapor Fireplaces, Gas fireplaces , outdoor fire pits and BBQ.) www.rvaindia.com

What is Fireplace With Heat?

These fireplaces have heating options, but they can also be use for decorative purposes only also. The flames can be change by using a remote control . its all weather use product . in the winter only specific fire color can be use with heating options, while in the summer Blue and Red flames can be mixed without turning ON the heating options.

What is Fireplace Without Heat?

These types of fireplaces came without heat options, the product can be use only for decorative purposes. The flames can be change using a remote ( in the winter only one fire flame color can be applied and in the summers Blue and Red flames can be mixed , this is an all weathers use product.)

Can I Put the TV Above the Electric Fireplace?

Yes, LED/TV can be installed above the Electric Fireplaces as the heat through out with flow from top/bottom front of a electric fireplace.

How Long Will It Take To Get My Order ?

Most orders within India will be shipped out within 1 – 2 days after order confirmation & payment received and the expected delivery period will be between 3 – 6 business days.

What Shipping Methods Are Available?

Most orders within India will be fulfilled by RVA sales team within 1 – 2 days locally. For Other regions most orders will be fulfilled by our delivery partners Bluedart, DTDC , Delhivery Courier service , On-Dot courier ,

How can I Track My Order?

Once an order is placed, Our sales team will contact you for provide the more product details and tracking information after dispatch the product. Click Here to Track: https://rvaindia.com/track-your-order/

How Can I Return the Product?

Return & refund is easy to process. You can give us a call at +91-98724-23890 or email at sales@rvaindia.com for submit your refund and return requests.